If a confirmed registration is cancelled more than 7 calendar days prior to the program start date, a substitute participant may be nominated to attend the same program, or a 10% cancellation charge is applied. Full fee will be charged in case the participant is a no-show.

If your withdrawal request is due to a serious medical or family emergency outside of your control, you may appeal to the management for consideration. Official documentation, such as a doctor’s certificate, is required to substantiate all

All cancellations and refunds should be received by email to dubai@alphatraining.co.uk. Refunds will be done only through the Original Mode of Payment. e.g. if you made a payment using your Debit/Credit card, then the refund will be made back to your Debit/Credit Card.